Effective Date: July 7, 2026
Welcome to Orderline Express. By accessing our website or booking our services, you agree to the following Terms and Conditions.
Service Bookings
All appointments are subject to availability. We reserve the right to reschedule services due to weather conditions, emergencies, or unforeseen circumstances.
Customer Responsibilities
Customers are responsible for:
- Providing accurate service information.
- Ensuring safe access to the property.
- Securing valuables and fragile items before cleaning.
- Informing us of any special instructions or hazards.
Payments
Payment is due upon completion of the service unless otherwise agreed in writing. We accept approved payment methods listed on our website.
Cancellations
Appointments may be cancelled or rescheduled with reasonable notice. Late cancellations may be subject to a cancellation fee.
Satisfaction Guarantee
If you are not satisfied with the quality of our service, please notify us within 24 hours. We will make reasonable efforts to resolve the issue.
Liability
While we exercise the highest level of care, Orderline Express is not responsible for pre-existing damage, normal wear and tear, or issues caused by improper maintenance or unsafe property conditions.
Intellectual Property
All website content, including text, graphics, logos, and images, is the property of Orderline Express and may not be copied or reproduced without permission.
Changes
We reserve the right to update these Terms and Conditions at any time. Continued use of our website constitutes acceptance of the revised terms.
